App Privacy Policy
Last updated: 01/2025
Orpheo develops and provides an application framework. This privacy policy applies to our services and applications that use this framework. We are committed to respecting user privacy and protecting personal data in compliance with the General Data Protection Regulation (GDPR).
1. COLLECTION AND USE OF PERSONAL DATA
We collect data solely for the purpose of providing our services and enhancing the user experience. The types of data collected may include, but are not limited to:
- Location data (with your explicit consent) only if the application includes a mapping service.
- Usage data to improve our services (e.g., application errors, performance metrics).
- Technical data: device type, operating system version, etc., to help us troubleshoot technical issues.
We do not collect any other personal data.
1.1. Legal Basis for Processing
Personal data processing is based on several legal grounds under the GDPR, depending on the type of data and its purpose:
- Consent: When we collect personal data such as geolocation, your explicit consent is required.
- Contractual necessity: Processing may be necessary for the performance of our services (e.g., enabling specific app features).
- Legitimate interest: We may process certain data to improve our services and ensure the security of our application.
2. CONSENT AND PREFERENCE MANAGEMENT
When we collect personal data based on your consent, we ask for your explicit agreement before any data collection. You may withdraw your consent at any time without affecting the lawfulness of the processing prior to withdrawal.
You can manage your consent preferences directly in your device settings or within the application, including disabling features such as geolocation or error reporting.
3. USER RIGHTS
We are committed to protecting your privacy and limiting data collection to the minimum necessary for the proper functioning of our applications. No personal data is stored or retained by our services.
However, certain technical and analytical data may be temporarily processed by third-party services to improve performance and ensure proper application functionality.
As a user, you have full control over the information collected through these third-party services. At any time, you may:
- Manage your consent preferences: Enable or disable features such as geolocation in your device or app settings.
- Delete local data: Any data stored on your device (e.g., usage preferences, temporary files) can be erased by clearing the app cache or uninstalling the application.
4. THIRD-PARTY SERVICES AND DATA COLLECTION
Certain features of our application rely on third-party services that may collect information about you. These services are optional and depend on the specific application you are using. The third-party services we use may include, but are not limited to:
- Google Analytics, Firebase Analytics, Firebase Crashlytics: These services collect data on app usage and errors to improve performance and user experience.
- Mapbox: Used for interactive maps and may collect location data.
- Matomo: A web analytics tool used to gather app usage statistics.
We encourage you to review the privacy policies of these third-party services to understand how your data is collected and processed. You may also opt out of certain services by adjusting your device settings or disabling features within the app.
Links to third-party privacy policies:
5. DATA RETENTION
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. For example:
- Technical data may be stored for the duration of app usage or until the user disables certain features.
- Location data is used only for map display purposes and is not retained.
Once this period has expired, your data will be deleted.
6. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data from loss, disclosure, unauthorized access, or any other unlawful processing. These measures include encryption, enhanced security protocols, and strict access controls.
However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is entirely secure.
7. LINKS TO OTHER WEBSITES
Our application may contain links to external websites or third-party services not operated by us. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any personal data.
8. PROTECTION OF MINOR’S DATA
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal data from minors. If we become aware that a child under 13 has provided us with personal information, we will take immediate steps to delete it.
9. CHANGES TO THIS POLICY
We may update this privacy policy from time to time. Any significant changes will be communicated by posting the updated policy on this page. We encourage you to review this page periodically to stay informed about updates.
10. CONTACT US
If you have any questions, concerns, or wish to exercise your rights, you can contact us at contact@orpheogroup.com.
