Improve your visitors’ experience with intelligent automation
The Orpheo D-Box automates the distribution and collection of tour devices; therefore making the distribution process faster and simpler through automation. The platform collects operational data in real time and offers an efficient cloud-based user interface for the site administrator. The D-Box is compatible with the Mikro LX and the Orpheo Touch product ranges.
Thanks to the D-Box, the distribution process takes approximately 3 seconds which is significantly faster than manual operations. The configuration (languages, tours, accessibility mode…) is transmitted simultaneously to several devices. Placing a device (or several devices) on the D-Box platform enables the automatic update of the language and/or the tour route.
The distribution mode also displays the number of connected devices at any given time.
This mode is used to facilitate the collection process of visitor devices at the end of the tour. It collects real-time visitor statistics such as average visit duration and visitor satisfaction.
Each time a device is scanned into the D-Box, the web platform is informed that an audio or multimedia guide has been returned to the distribution point.
The return screen encourages visitors to return their audio or multimedia guides via the D-Box. Every time a device is detected, the platform registers the end of the tour.
The survey screen allows visitors to provide their feedback. Each question is displayed in the language chosen by the visitor (i.e. the language configured on the device at the beginning of the visit).
Thank you screen
The thank you screen displays a thanking message along with an animation encouraging the visitor to return his/her device at the appropriate counter.
Real-time data available online
The D-Box enables to experience live data information available online with Orpheo cloud-based system:
- Number of devices in use at any moment;
- Distribution of selected tours and languages in percentages;
- Number of rentals per distribution point;
- Number of users per hour, day, month;
- Average duration of the visit;
- Visitor satisfaction rate.
Based on these indicators, the onsite coordinator will be able to provide a regular activity report and to create strategic marketing plans based on measured usage.